Shipping Policy

Shipping Policy

At Felvaris, we aim to provide a smooth and reliable shopping experience for all of our customers. Here is everything you need to know about our shipping process, including fees, delivery times, and other important information.

Shipping Methods & Rates

We offer various shipping options based on your location, and shipping rates will be calculated at checkout based on the shipping method and destination.

  • Standard Shipping:
    Delivery typically takes 5-7 business days depending on your location.
    Cost: Varies based on order size and destination. (Shipping rates will be displayed at checkout.)
  • Expedited Shipping:
    Delivery typically takes 2-3 business days for quicker delivery.
    Cost: Varies based on order size and destination.
  • International Shipping:
    We are pleased to offer international shipping to select countries. Delivery times for international orders may vary, typically taking 7-14 business days.
    Cost: Calculated at checkout based on your country and order size.

Order Processing Time

  • Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
  • You will receive a confirmation email when your order has been shipped, along with a tracking number if applicable.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can track your order status at any time using the tracking link.

Shipping Restrictions

  • Some remote locations may have longer delivery times or additional shipping restrictions.
  • International customers are responsible for any customs duties or taxes that may apply based on their country’s import regulations.

Free Shipping

  • Free Standard Shipping is available on all U.S. orders over $50.
  • Free shipping promotions may apply to specific products or regions. Please check for any ongoing free shipping offers at checkout.

Shipping Delays

While we make every effort to ensure timely deliveries, please note that delays may occur due to circumstances beyond our control, including weather, holidays, or issues with third-party carriers. We will do our best to inform you of any delays and keep you updated.

Damaged or Lost Shipments

  • If your order is damaged upon arrival, please contact us immediately at service@felvaris.com. We will assist with filing a claim and arranging for a replacement or refund.
  • For lost shipments, we recommend tracking your order with the tracking number provided. If your package cannot be located, please contact us for further assistance.

Returns & Exchanges

For information on returns and exchanges, please refer to our Return Policy. You may return eligible items within 30 days from the date of delivery.

If you have any questions or concerns regarding our shipping policy, don’t hesitate to reach out to us at service@felvaris.com. We’re here to help!